Worst tech support experience of my life *eBay*

Here is the conversation I just had with a completely incompetent person at eBay. I was trying to list my old camera for sale and it had some very basic HTML as I'm no super coder. When I preview my listing, the HTML is written out and not rendered. You would think this would be simple to understand but after 30 minutes 'Violy R.' culdn't even understand what I was asking.

moatiliatta

Initial Question/Comment: Listing Your Item

19:30:28 System

Thank you for contacting eBay live chat. We are currently experiencing extremely high wait times exceeding 1 + hours. We encourage you to visit our help pages directly to find the answers to your questions (http://pages.ebay.com/help/index.html)

19:34:23 System

Violy R. has joined this session!

19:34:23 System

Connected with Violy R.

19:34:27 Violy R.

Welcome to eBay Live Help!My name is Violy R.


I魠sorry for the long wait time. We are currently experiencing a high volume of contacts. I appreciate your patience.


May I please have your full name?

19:34:40 moatiliatta

MArtha Miglacio

19:34:53 Violy R.

How are you today and how can I help you?

19:35:11 moatiliatta

When I preview my listing, the HTML is all written out and not actually rendered

19:35:59 moatiliatta

Its very basic HTML and have put it into an html reader and it works fine

19:39:28 Violy R.

Just to recap, basically you're contacting us about your item listing that has Html problem . Is that correct?

19:40:11 moatiliatta

I haven't listed it yet, the preview just has the HTML all written out.

19:41:43 Violy R.

I understand,can you describe it for me?

19:42:50 moatiliatta

It's just basic img src and

---

tags

19:44:01 moatiliatta

Is the preview supposed to render the HTML?

19:44:13 Violy R.

All right,here is what we will do. can you try to edit the HTML?

19:44:54 moatiliatta

Yes, I can go back and edit it.

19:45:18 Violy R.

Yes, you may try that.

19:45:36 moatiliatta

No no, the HTML is wrong. I have verified that.

19:45:52 moatiliatta

isn't wrong

19:46:51 moatiliatta

http://practicecoder.com/?225537

19:46:53 Violy R.

I understand your concern, can you tell me what is wrong with your listing then?

19:47:25 moatiliatta

The preview doesn't render the HTML. You can see at that link that the HTML is sound and complete

19:48:06 moatiliatta

When I hit preview listing, the HTML is all written out and none of the pictures load. Just plain text code.

19:48:13 Violy R.

Yes, the preview does not show the outcome of the URL's.

19:49:58 moatiliatta

Well the pictures are URL's, but I preview the listing, the pictures don't show up at all.

19:50:17 moatiliatta

Example

19:50:21 moatiliatta

"shoot.

---

http://www.flickr.com/photos/blakeyo/5250630400/" title="For Ebay by Blake_Yo, on Flickr">http://farm6.static.flickr.com/5129/5250630400_4a6dd8d2c9.jpg" width="500" height="333" alt="For Ebay" />

---

I also added a little mod to it so I could take timelapse's easier. You just set it up on a tripod and take that"

19:50:36 moatiliatta

Thats what the listing preview looks like

19:51:18 Violy R.

Yes, I can see here that the pictures appeared already.

19:52:17 moatiliatta

But in the listing preview it's just the code like i just pasted in

19:53:23 Violy R.

I understand I can see here that it is just codes because it is just a practice coder applications.

19:54:16 moatiliatta

yes, the practicecoder shows that my code works. Why doesn't it show up when I preview my listing on ebay?

19:54:58 Violy R.

I really understand, but the pictures appeared just below the preview.

19:55:15 moatiliatta

yes, on practice coder, but not on ebay

19:55:25 moatiliatta

thats my question

19:55:40 moatiliatta

practicecoder renders the html, ebay doesn't, why?

19:57:03 Violy R.

With regards to HTML not appearing on Ebay, you can just clear your cache for your HTML to appear.

19:57:57 moatiliatta

That doesn't make any sense, the preview would render the HTML regardless of the cache if practice coder does.

20:03:20 moatiliatta

?????

20:03:39 moatiliatta

Fine, forget it, this has been a total waste of time.

Well, here's my listing, still all screwed up. If anyone is in the market for a new old camera,

and can decipher HTML in your head, check it out.

**Update Listing has been fixed!!